The duties of computer information systems managers vary with their specific titles. Chief technology officers, for example, evaluate the newest and most innovative technologies and determine how these can help their organization. The chief technology officer, who often reports to the organization’s chief information officer, manages and plans technical standards and tends to the daily information technology issues of the firm. (Chief information officers are covered in a separate Handbook statement on top executives.) Because of the rapid pace of technological change, chief technology officers must constantly be on the lookout for developments that could benefit their organization. They are responsible for demonstrating to a company how information technology can be used as a competitive tool that not only cuts costs, but also increases revenue and maintains or increases competitive advantage.
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The duties of computer information systems managers vary with their specific titles. Chief technology officers, for example, evaluate the newest and most innovative technologies and determine how these can help their organization. The chief technology officer, who often reports to the organization’s chief information officer, manages and plans technical standards and tends to the daily information technology issues of the firm. (Chief information officers are covered in a separate Handbook statement on top executives.) Because of the rapid pace of technological change, chief technology officers must constantly be on the lookout for developments that could benefit their organization. They are responsible for demonstrating to a company how information technology can be used as a competitive tool that not only cuts costs, but also increases revenue and maintains or increases competitive advantage.
Management information systems (MIS) directors manage information systems and computing resources for their entire organization. They may also work under the chief information officer and plan and direct the work of subordinate information technology employees. These managers oversee a variety of user services such as an organization’s help desk, which employees can call with questions or problems. MIS directors also may make hardware and software upgrade recommendations based on their experience with an organization’s technology. Helping to assure the availability, continuity, and security of data and information technology services are key responsibilities for these workers.
Project managers develop requirements, budgets, and schedules for their firm’s information technology projects. They coordinate such projects from development through implementation, working with internal and external clients, vendors, consultants, and computer specialists. These managers are increasingly involved in projects that upgrade the information security of an organization.
LAN/WAN (Local Area Network/Wide Area Network) managers provide a variety of services, from design to administration, of an organization’s local area network, which connects staff within an organization. These managers direct the network, and its related computing environment, including hardware, systems software, applications software, and all other computer-related configurations.
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